Free Caseworker Practice Test (2026)

Caseworker practice test

Caseworker civil service exams (including NYC Caseworker Exam 7016 and the NYC Health + Hospitals Caseworker Exam 7018) test reading comprehension, math, logical reasoning, and situational judgment tied to case policy, confidentiality, and mandated reporting. This free 20-question practice test helps you build familiarity with the format before the real exam.

Independent prep from Civil Service Exam. We are not affiliated with any city, county, state, or agency. Your official exam announcement defines subjects, timing, and passing scores.

Sample Caseworker exam questions with answers

Caseworker civil service exams (including NYC Caseworker Exam 7016 and the NYC Health + Hospitals Caseworker Exam 7018) test whether candidates can apply agency policy precisely to case scenarios involving safety, confidentiality, and documentation.

Sections typically combine reading comprehension of case policy, basic math for caseload and scheduling calculations, logical reasoning, and situational judgment covering mandated reporting, confidentiality, and client interactions.

Use the sample questions below as a preview of the full practice set. They are independent practice content designed to build familiarity with the exam format, not official NYC DCAS or H+H material.

ReadingSample question 1

Agency policy states: "Caseworkers must conduct a home visit within 5 business days of case assignment for any case involving a child under age 6. Cases involving older children require a home visit within 10 business days unless a safety concern is identified, in which case the 5-day standard applies." A caseworker is assigned a case involving an 8-year-old with no reported safety concerns. When must the home visit occur?

Correct answer: Within 10 business days

Cases involving older children (not under 6) require a visit within 10 business days when no safety concern is identified — the 5-day standard only applies to children under 6 or when a safety concern exists.

ReadingSample question 2

A confidentiality policy states: "Case information may only be disclosed to another agency with the client's written consent, except when required by law or in an active safety emergency." A caseworker receives a phone call from another agency requesting case details, with no consent form on file and no emergency. What should the caseworker do?

Correct answer: Decline to share the information without written consent, unless legally required or an emergency exists

Without written consent, a legal requirement, or an active safety emergency, case information may not be disclosed — a request from another agency alone does not meet any of the stated exceptions.

ReadingSample question 3

A documentation policy states: "Every client contact, whether in person, by phone, or in writing, must be logged in the case file within 24 hours, including the date, method, and summary of the contact." A caseworker has a phone call with a client on Monday afternoon but does not log it until Wednesday morning. Was this consistent with policy?

Correct answer: No — the log should have been completed within 24 hours of the Monday contact

All client contact, including phone calls, must be logged within 24 hours. Logging it more than a day later does not meet the stated requirement.

ReadingSample question 4

A mandated reporting policy states: "Caseworkers who have reasonable cause to suspect child abuse or maltreatment must report it to the state central register immediately, and in no case later than 24 hours after the observation." A caseworker observes a potential indicator of abuse on Friday evening and plans to report it Monday morning during regular hours. Is this consistent with policy?

Correct answer: No — the report must be made immediately and no later than 24 hours after observation, not delayed to the next business day

The policy requires an immediate report, no later than 24 hours — waiting until the next business day (Monday) would exceed that window from a Friday evening observation.

ReadingSample question 5

A case-closing policy states: "A case may be closed only when all identified safety concerns have been resolved and documented, and a supervisor has approved the closure in writing." A caseworker believes a family's situation has improved and wants to close the case without supervisor sign-off, citing a heavy caseload. Is this permitted?

Correct answer: No — supervisor approval in writing is required regardless of caseload

The policy requires written supervisor approval before closure, regardless of the caseworker's confidence or workload — this step cannot be skipped.

Take the test in a focused, exam-style layout

Once you begin, the interface shifts into a calmer testing view with progress tracking, pacing cues, flag-for-review controls, and a question navigator built to feel closer to a real written civil service exam.

Questions

Mixed across reading, math, logic, and judgment.

Timed mode

20:00

About one minute per question — a realistic pacing target for this set.

Review tools

Flag + revisit

Track unanswered items and return before scoring.