A filing system uses standard alphabetical rules: last name first, then first name. Which name is filed FIRST among the four options?
Correct answer: Macalister, Diana
Under standard (ARMA) indexing rules, surnames are filed exactly as spelled, letter by letter, ignoring spaces, punctuation, and capitalization. That gives the keys "macalister," "macallister," "macallister," and "mcallister." Comparing "macalister" with "macallister," the sixth letter decides it: "i" comes before "l," so Macalister, Diana files first. (Mac and Mc are filed as written — "mc" sorts after "mac" — and the space in "Mac Allister" is ignored.)