General Services Manager

*Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.*

**This position may be eligible for compressed work schedule, pursuant to the Flexible Work Pilot Program. ** The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 59,000 businesses in more than 50 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to be educated consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram and YouTube. DCWP is seeking a General Services Manager to work within the General Services division to support the core functions of Facilities, Mailroom, Fleet, and Health and Safety administration at the agency’s three locations.

The prospective candidate will be responsible for the following tasks:

• Assess the need for and provide Division management with a detailed plan for addressing necessary upgrades, repairs, and maintenance for all DCWP-occupied locations. Plans should include quotes, timelines, and an estimate of related costs;

• Conduct daily on-site inspections of contracted for building cleaning services;

• Make light/moderate repairs, as necessary;

• Monitor and maintain supply of first aid kits, fire extinguishers, and alarm systems;

• Coordinate mailing requests; • Assist with Fleet coordination as requested; • Work with building services/vendors on upgrades and repairs to building systems/property; for example, HVAC, garbage collection/removal, painting, snow removal, extermination services, and landscaping. • Move desktops, phones, files, and other equipment necessary for cubicle relocations;

• Handle the process for decommissioning surplus and end-of-life equipment, furniture, and other items no longer being used by DCWP, and act as primary point of contact with DCAS for this purpose;

• Monitor and maintain warehouse inventory report;

• Coordinate the transportation of items being sent to and from the warehouse;

• Organize supply room and maintain an inventory report;

• Accept and record deliveries of supplies and equipment;

• Distribute supplies and work with DCWP divisions to ensure they are stocked as needed; and • Perform other ad hoc assignments, as necessary and requested by division management, including, but not limited to, acting as back-up support for the other functional units.

1. A baccalaureate degree from an accredited college or university and five years of full-time paid experience requiring general knowledge of construction and construction costs, electronic data processing equipment, telephone communications systems, building standards and leasing procedures, in the evaluation and layout of space in office buildings, garages and other structures used for commercial and industrial purposes, at least two years of which shall have been of a supervisory nature; or

2. High school graduation or evidence of having passed an examination for a high school equivalency diploma or the U.S. Armed Forces G.E.D. certificate with a score of at least 35 on each of the five tests and an overall score of at least 225 in the examination for the diploma or certificate, plus nine years of full-time paid experience as described in (1) above, at least two years of which shall have been of a supervisory nature; or

3. A satisfactory equivalent.

However, all candidates must be high school graduates or possess the equivalent as described in (2) above and must have at least two years of supervisory experience as described in (1) above.

• Experience with project management • Experience supporting workplace health and safety programs in a government or large organizational environment • Familiarity with OSHA standards and New York State and New York City workplace safety requirements • Experience conducting inspections, preparing reports, and coordinating corrective actions • Strong organizational, analytical, and written communication skills • Ability to manage multiple priorities and work collaboratively across divisions

In addition, the NYC Department of Consumer and Worker Protection (DCWP) offers competitive salaries and the following benefits:

Paid Time Off and Holidays • Paid time off for vacation and personal leave • Paid time off for sick leave • A generous holiday package of up to 13 days

Health Benefits • Medical insurance plans • Dental and vision insurance plans • Employee Assistance Program (EAP) Financial and Savings Benefits • 529 College Savings Plan • Direct Deposit • Flexible Spending Account Programs • New York City Municipal Credit Union Savings Program • Transit Benefit Programs Retirement and Pension Plans • New York City Employee Retirement System (NYCERS) pension plan • New York City Deferred Compensation Plan (DCP) 401(k) and 457 plan

Additional Benefits for Union Members • Disability Insurance • Health Club Reimbursements • Life Insurance • Supplemental Hospital Coverage • Tuition Reimbursement *Please note only employees represented by a labor union may qualify for additional benefits provided by the union welfare fund. Student Loan Forgiveness • DCWP qualifies as a public service employer, which means our employees may be eligible for the Public Service Loan Forgiveness (PSLF) program. If you have federal student loans, you may be able to have your loans forgiven by working full-time in public service. To learn more about PSLF and its eligibility requirements, visit the Public Service Loan Forgiveness Program website. Employee Discounts • Apple and Dell products • Cell phones and plans • Gym memberships • Special pricing on event tickets through Barclay Center, Plum Benefits and Working Advantage • And more!

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.