Data Scientist

**This position may be eligible for remote work for up to 2 days per week, pursuant to the Flexible Work Pilot Program. **

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance.

DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at NYC Department of Consumer and Worker Protection (DCWP), sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.

The Division of Technology and Strategic Solutions (DoTSS) reporting team plays a critical role in providing timely and accurate operations data to stakeholders in order to comply with public reporting needs, increase the agency’s transparency generally and, provide direct informational support to our decision makers as they shape DCWP’s policies, practices, and procedures.

In addition to operational reporting, the unit coordinates collaboration on quality improvement initiatives, designs and implements performance management systems and tools, and recommends new analyses and analytic projects to improve agency outcomes.

DCWP is seeking a highly skilled Data Scientist with a strong background in assessing data quality, a track record of applying appropriate analytical techniques to solve complex organizational and operational challenges, and an entrepreneurial spirit with the ability to think outside the box to design and implement novel solutions.

Working in close contact with the Manager of Data Analytics and Reporting and other DoTSS Reporting Team members, the selected candidate will be responsible for spearheading analytic, innovation, and reporting efforts across the agency to ensure efficiency, accountability, and transparency in DCWP’s many community-based and community outreach programs.

As a Data Scientist you will: 1.

Report to the Manager of Data Analytics and assist with developing and implementing analytic, policy, and planning strategies to achieve agency-wide goals. 2. Conduct routine data and statistical analysis designed to enhance understanding of agency operations and to support consumer and worker protection and financial empowerment objectives. 3. Apply research and analytic best practices to evaluate program success and division performance. 4. Utilize internal and web-based GIS tools and other geo-spatial data to evaluate the impact and efficacy of DCWP’s outreach and enforcement activities across a broad array of geographic and demographic sectors. 5. Provide research support for special initiatives and projects. 6. Coordinate with External Affairs and Communications divisions in the provision of agency data to the press, elected officials, and other interested parties. 7. Consult on data sharing projects between DCWP and other governmental and non-governmental entities. 8. Utilize self-authored SQL to support the agency’s reporting team on an as-needed basis, analyzing and summarizing large datasets extracted directly from DCWP’s reporting databases. 9. Collaborate on the design, development, and implementation of public-facing web-based tools designed to enhance agency transparency.

The optimal candidate will be able to demonstrate a track record of success in the following areas: • Promoting innovative analytic approaches that provide greater insight into organizational operations and outcomes; • Excellent quantitative and problem-solving skills. Demonstrated commitment to data-driven decision making; • Superior written and oral communication skills and demonstrated ability to communicate effectively in public forums and to executive audiences; • Ability to manage multiple ad-hoc intake requests and long-term projects simultaneously; • Ability to improve data quality by identifying and resolving data quality issues.

1.

For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.

To be appointed to Assignment Level II and above, candidates must have:

1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or

2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or

3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE:

Probationary Period

Appointments to this position are subject to a minimum probationary period of one year.

• Proficiency with a wide variety of analytic and business intelligence tools, such as IBM Cognos, Tableau, Power BI, advanced Excel (e.g. VBA Macros), and others • Proficiency with statistical software packages (R, SAS, SPSS, STATA) • Writing SQL queries, Stored Procedures, and Optimizations in Microsoft SQL Server • Strong organizational and project management skills; detail oriented with the ability to multi-task and work both independently and as part of a team • Familiarity with Object Oriented Programming (OOPS) a plus • Intermediate knowledge of GIS tools including Esri GIS products, CartoDB, and Leaflet (JavaScript) a plus

In addition, the NYC Department of Consumer and Worker Protection (DCWP) offers competitive salaries and the following benefits:

Paid Time Off and Holidays • Paid time off for vacation and personal leave • Paid time off for sick leave • A generous holiday package of up to 13 days

Health Benefits • Medical insurance plans • Dental and vision insurance plans • Employee Assistance Program (EAP) Financial and Savings Benefits • 529 College Savings Plan • Direct Deposit • Flexible Spending Account Programs • New York City Municipal Credit Union Savings Program • Transit Benefit Programs Retirement and Pension Plans • New York City Employee Retirement System (NYCERS) pension plan • New York City Deferred Compensation Plan (DCP) 401(k) and 457 plan

Additional Benefits for Union Members • Disability Insurance • Health Club Reimbursements • Life Insurance • Supplemental Hospital Coverage • Tuition Reimbursement *Please note only employees represented by a labor union may qualify for additional benefits provided by the union welfare fund. Student Loan Forgiveness • DCWP qualifies as a public service employer, which means our employees may be eligible for the Public Service Loan Forgiveness (PSLF) program. If you have federal student loans, you may be able to have your loans forgiven by working full-time in public service. To learn more about PSLF and its eligibility requirements, visit the Public Service Loan Forgiveness Program website. Employee Discounts • Apple and Dell products • Cell phones and plans • Gym memberships • Special pricing on event tickets through Barclay Center, Plum Benefits and Working Advantage • And more!

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.