Administrative Assistant

In order to be considered for this position candidate must be serving permanently in the title of Clerical Associate, or must have taken, passed, and be reachable on the Open Competitive Clerical Associate Exam # 3120.

Under general supervision, the selected candidate will be responsible for processing and reviewing FOIL, Preservation, NYPD, ARTS, and other official requests related to enforcement cameras. The candidate will conduct research and obtain pertinent information from contractors, supervisory staff, and agency personnel, and will draft and prepare professional correspondence, including emails and formal response letters. Responsibilities also include preparing and maintaining reports on incoming and completed requests, ensuring accuracy and timeliness, and responding to telephone inquiries regarding request status and procedures. The selected candidate will maintain organized filing systems to ensure proper record keeping and accessibility, coordinate with contractors to collect media such as DVDs and distribute materials to litigation teams, and collaborate with supervisory staff, including TCI supervisors, to address complex or escalated matters. Additional duties may include filing and maintaining employee documentation, such as sick leave records, as well as tracking and organizing office supplies for the unit. All duties must be performed in compliance with departmental policies and procedures related to written and verbal communication.

Qualification Requirements

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

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Strong written and verbal communication skills, with the ability to draft clear and professional correspondence.

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Excellent organizational skills and attention to detail, particularly in managing records and filing systems.

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Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

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Experience reviewing and processing formal requests (e.g., FOIL or legal/administrative requests) is preferred.

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Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office systems.

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Strong research and analytical skills to gather and interpret information from multiple sources.

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Ability to interact professionally with internal staff, and contractors. •

Experience maintaining confidential information and exercising discretion.

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Strong customer service skills, including handling telephone inquiries in a professional manner.

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Ability to work independently while also collaborating effectively with supervisors and team members.

In order to be considered for this position candidate must be serving permanently in the title of Clerical Associate or must have taken, passed, and be reachable on the Open Competitive Clerical Associate Exam # 3120.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF.

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.