Educational resource — civil service exam preparation.
CONSUMER AND WORKER PROTECTION
*This position may be eligible for remote work for up to 2 days per week pursuant to the Flexible Work Pilot Program. *
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance.
DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at NYC Department of Consumer and Worker Protection (DCWP), sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.
DCWP is seeking a highly organized, resourceful, and discreet Special Advisor to join the Executive team and support the agency's operational and strategic priorities. Reporting directly to the First Deputy Commissioner, the ideal candidate will possess strong organizational, project coordination, written communication, and interpersonal skills, along with sound judgment in handling confidential and time-sensitive matters.
Responsibilities include, but are not limited to: • Working closely with the First Deputy Commissioner, support agency operations and strategic planning, including coordination and alignment across DCWP divisions. • Serve as a liaison on interagency operations and oversight matters with OMB, DCAS, the Comptroller, and other oversight agencies. • Provide project management and tracking support for capital project oversight and facilities/space planning initiatives led by the First Deputy Commissioner. • Support budget-related analysis, including review of PEG submissions and other budget documents, and assist in preparing related materials and recommendations. • Draft memos, background documents, briefing materials, presentations, and reports that distill complex operational and policy issues for internal and external audiences. • At the First Deputy Commissioner's direction, coordinate ad hoc project teams working on cross-divisional initiatives and new agency priorities. • Track deliverables, deadlines, and follow-up items arising from meetings and interagency initiatives to ensure timely completion. • Manage the First Deputy Commissioner's calendar, correspondence, and scheduling to ensure alignment with Agency operational and strategic priorities. • Provide administrative support, including preparing meeting materials, maintaining organized tracking and filing systems, and processing expense reimbursements, work orders, and IT requests. • Support other agency operations functions and special projects as assigned.
• Prior experience providing administrative or executive support in a government, nonprofit, or fast-paced professional setting. • Excellent written and verbal communication skills, with strong attention to detail and accuracy. • Strong organizational and time-management skills, with the ability to manage multiple priorities and deadlines simultaneously. • Sound judgment and discretion in handling confidential and sensitive information. • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and comfort learning agency scheduling and records systems. • Great interpersonal skills and the ability to interact professionally with staff at all levels, as well as external stakeholders.
In addition, the NYC Department of Consumer and Worker Protection (DCWP) offers competitive salaries and the following benefits:
Paid Time Off and Holidays • Paid time off for vacation and personal leave • Paid time off for sick leave • A generous holiday package of up to 13 days
Health Benefits • Medical insurance plans • Dental and vision insurance plans • Employee Assistance Program (EAP) Financial and Savings Benefits • 529 College Savings Plan • Direct Deposit • Flexible Spending Account Programs • New York City Municipal Credit Union Savings Program • Transit Benefit Programs Retirement and Pension Plans • New York City Employee Retirement System (NYCERS) pension plan • New York City Deferred Compensation Plan (DCP) 401(k) and 457 plan
Additional Benefits for Union Members • Disability Insurance • Health Club Reimbursements • Life Insurance • Supplemental Hospital Coverage • Tuition Reimbursement *Please note only employees represented by a labor union may qualify for additional benefits provided by the union welfare fund. Student Loan Forgiveness • DCWP qualifies as a public service employer, which means our employees may be eligible for the Public Service Loan Forgiveness (PSLF) program. If you have federal student loans, you may be able to have your loans forgiven by working full-time in public service. To learn more about PSLF and its eligibility requirements, visit the Public Service Loan Forgiveness Program website. Employee Discounts • Apple and Dell products • Cell phones and plans • Gym memberships • Special pricing on event tickets through Barclay Center, Plum Benefits and Working Advantage • And more!
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
To apply for this position, please submit your application exclusively through the Jobs NYC website. Only applications submitted via the Jobs NYC platform will be considered for review. The Job ID is located at the bottom of the page.
A resume and cover letter are required as part of the application. In your cover letter, please include the following: • Civil service title you currently hold or whether you have taken any civil service exams (if applicable). • The NYC Department of Consumer and Worker Protection (DCWP) is committed to building a diverse and inclusive workforce that reflects the communities we serve. We strongly encourage 55-a candidates to apply. If eligible, please indicate this in your cover letter. Incomplete applications or those missing the required documents will not be considered.
Reasonable Accommodations DCWP is committed to providing reasonable accommodation to ensure that individuals with disabilities have equal access to employment opportunities. If you need an accommodation to participate in the interview process, please contact us at ReasonableAccommodationRequests@dcwp.nyc.gov.
Please note the following important application instructions: • No phone calls, faxes, emails, or in-person inquiries will be accepted. • Only candidates selected for further consideration will be contacted. If you do not receive communication from us, please consider your application as not being selected for this position. • Drug Screening: Please be aware that a drug screening may be required prior to appointment. Candidates will be notified if this is necessary as part of the pre-employment process. Appointments are subject to Office of Management and Budget (OMB) approval.
For any questions or concerns regarding your application, please email the recruitment team at dcwpjobs@dcwp.nyc.gov.